Good questions.
Clear answers.
How quotes, local delivery and project support work at Techsunidea.
Orders & pricing
Why do products show ‘Price on request’?
We have not published fixed prices yet. Add items to a quote cart and send a request; we will confirm the exact variant, stock and price before payment.
Does submitting a quote request charge me?
No. Checkout records your request and delivery details. No online payment is taken at this stage.
Can I change my request after submitting it?
Send a project support request with your order reference and the change you need. We will confirm the revised scope and quote.
Delivery & service
Where does Techsunidea deliver?
We currently serve addresses within Gopalganj district, Bihar. We plan to expand later.
When will my order arrive?
A delivery estimate depends on the item, availability and your address. We will confirm it with your quote.
How are returns or damaged items handled?
Please contact us with your order reference and the issue. We will review the product condition and agree on the next step before a sale is finalized.
Projects & resources
Are robotics projects ready-made?
The catalog lists project ideas and possible kits. We will confirm whether you need parts, an assembled build, coding support or documentation before quoting.
Can I instantly download code or diagrams?
Not yet. The resource catalog shows the formats you can request. Files are scoped and prepared for the agreed project.
Can you help a beginner choose compatible parts?
Yes. Share your project goal, board, budget and any components you already have through the support form.
Account & safety
Why must I sign in before adding to cart?
Your account links the quote cart, order history and project support requests so you can return to them.
I didn't receive a sign-up email. What should I do?
Check your spam folder and confirm that you used the correct email. Supabase email confirmation must be completed before sign in.